Mastermind Wk2: Client Simulation
Respond to mike, MASTERMIND.
Later, I’ll show you how you approached this scenario, which is a terrific learning exercise.
“I ran across an unusual call recently and thought you might be able to help. The homeowner has a dust issue in her home. The dust is creating a blanket over there things daily. They have had the house air sealed. The ducts have been cleaned & encapsulated from the inside.
They have even gone as far as sending the dust in for testing. I will forward the email containing the test results. Just looking for some possible solutions to the issue, any help would be appreciated.”