The Restaurant Analogy: How to Level Up Home Improvement & Construction
Corbett Lunsford
From 'HOME DIAGNOSIS' Season 2 Ep13: Aside from simple lack of education (which we and a crowd of our colleagues are trying to fix on YouTube, PBS, and elsewhere), the problems with the building industry are these, as we see it: 1. Low expectations from customers 2. Limited consequences for pros doing it wrong We'll talk about #2 another time, but this video describes very simply how we fix the expectation piece of the problem: by copying restaurant culture. See the whole episode this came from: https://homediagnosis.tv/episode-213-proof-testing-the-house
Explore the Science of Homes with us- join our team! https://Patreon.com/HomeDiagnosisTV